> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quickscout.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage billing

> Update your card, cancel or keep your subscription, and reactivate a previous plan.

Open [quickscout.io/billing](https://quickscout.io/billing) and sign in with the account that holds your subscription. The page shows your current billing state and the action you need.

| What you see | What to do |
| - | - |
| A plan picker | Choose **Independent** or **Company**, then finish checkout. See [Plans & access](/get-started/plans). |
| **You're subscribed** | Check your plan and renewal date. **Manage subscription** opens the billing portal. |
| **Your subscription ends…** | **Keep my subscription** undoes the scheduled cancellation. It keeps the usual billing date and doesn't start a new checkout. |
| **Your last payment didn't go through** | Click **Update card**. If shown, **Pay the open invoice** lets you settle the outstanding payment. |
| **Welcome back** | **Reactivate** restarts your previous plan at the price shown, or choose another plan. Reactivation doesn't include a new trial. |
| **You have access** | There is no personal subscription to manage here. Your access may come from your organization or an account grant. |

## Change or cancel a plan

Click **Manage subscription** on Billing, or **Profile → Manage Subscription** in Maps. The billing portal lets you change plans, update your card, download invoices, or cancel.

After canceling, check Billing for the end date. If you change your mind before then, use **Keep my subscription**.

## A failed payment

Update your card or pay the open invoice on Billing. A past-due subscription can keep access while payment retries are in progress; access ends if the subscription becomes unpaid or is canceled. Don't start a second subscription to fix the existing one.

## Paid but still locked out?

Return to Billing with the same signed-in account and let it load. If it shows an active subscription but Maps still asks you to subscribe, refresh Maps. If the problem continues, email [craig@quickscout.io](mailto:craig@quickscout.io) with the account email and what Billing shows.

If Billing cannot load, click **Try again**. A loading error doesn't change your subscription.


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